Member Support is available Monday-Friday, 8AM to 4PM Central US Time
EXCEPTION: We are closed on major US Holidays that fall on a weekday.
If you are having any problems as a member trying to access your courses, or logging into the site in general, please clear your browser cache and/or cookies prior to emailing the support team. We have found that action fixes 99% of member access issues.
How do you clear cache or cookies?
Here's a few links to YouTube™ videos that show the different steps for each browser, depending on what you are using.
If you contact support outside the listed hours, a service representative will contact you as soon as possible during the hours above. It may be up to 24 hours for a reply. We will do our best to respond as fast as possible.
Required Disclaimer: Futures and option trading involves risk and losses can and do occur. Please consult with an investment professional and/or tax professional of choice. Any transactions or symbols published are not recommendations to buy or sell any securities. Comments, posts, videos and other material content on this site are for educational and entertainment purposes only. Trading decisions and results are solely the responsibility of the trader.
REQUIRED CFTC DISCLAIMER
CFTC RULE 4.41 – HYPOTHETICAL OR SIMULATED PERFORMANCE RESULTS SUCH AS THOSE DESCRIBED HEREIN HAVE CERTAIN LIMITATIONS. UNLIKE AN ACTUAL PERFORMANCE RECORD, SIMULATED RESULTS DO NOT REPRESENT ACTUAL TRADING. ALSO, SINCE THE TRADES HAVE NOT BEEN EXECUTED, THE RESULTS MAY HAVE UNDER-OR-OVER COMPENSATED FOR THE IMPACT, IF ANY, OF CERTAIN MARKET FACTORS, SUCH AS LACK OF LIQUIDITY, SIMULATED TRADING PROGRAMS IN GENERAL ARE ALSO SUBJECT TO THE FACT THAT THEY ARE DESIGNED WITH THE BENEFIT OF HINDSIGHT. NO REPRESENTATION IS BEING MADE THAT ANY ACCOUNT WILL OR IS LIKELY TO ACHIEVE PROFIT OR LOSSES SIMILAR TO THOSE SHOWN.